Frequently Asked Questions
Book alongside either you Enchanted visit or your daytime general visit on select dates, then you'll be prompted to add the Santa Experience onto your booking.
This is £12.00 for up to 6 guests (we are limited with space inside Santa’s living room) and this included a photo which you can take home.
Please leave enough time to enough time in between your experiences. We recommend leaving 30 minutes from your photo with Santa to then go and see the Enchanted light trail.
Your magical visit with Santa will include one framed photograph for you to take home and enjoy.
The Santa Experience at Enchanted will be running on selected dates from Saturday 20th November - Thursday 23rd December. A full list of dates is on our booking page.
Santa will be on safari in the daytime on selected dates from Saturday 20th November - Friday 24th December. Please see above for the exact dates.
The safari will open for general day visits from 10am, please book an arrival timeslot for entering the park and please select a Santa Experience ticket for after your entry time.
You can visit Knowsley for the Enchanted event from 4pm however to make our event safe we have introduced 15minute entry timeslots for exploring the light trail, limiting the amount of people on the trail for everyone's safety. Please book your Santa Experience at least 30 minutes before your timeslot for the trail or at least 1 hour after.
Please note that if you will be visiting Knowsley during the day you will need a separate ticket for Enchanted in the evening. The foot safari will remain open so you don’t need to leave and then come back however the animal sections and the rides will close at 16:00. Rides reopen again at 16:30 ready for Enchanted.
There are a maximum of 6 people allowed in the experience space.